Online banking steps
To update your email, go to Profile & settings in the main menu, choose Edit personal details and then edit or add another email. Go back under Profile & settings in the main menu, choose Edit alerts & notifications and make sure your mortgage account is selected. Under the Tax document is available notification, ensure the correct email is selected.
U.S. Bank Mobile App steps
Open the main menu (three horizontal bars) and choose the gear icon (found in the top right of the open window). Select Personal details, then edit or add another email. Go back under the gear icon, choose Alerts & notifications and then Account activity. Make sure your mortgage account is selected. Under the Tax document is available notification, ensure the correct email is selected.