In Spend Management, our auto-match logic will do its best to auto-match receipts with transactions. If a receipt is submitted via email and not matched successfully, there are a few reasons why it did not automatically match with a transaction. For the receipt to match with the right transaction, the cardholder must forward the receipt from the email address associated with their Spend Management account, and the receipt must have legible transaction details, including the date of the transaction, merchant name, and amount from the receipt.