KNOWLEDGE BASE
Why was my transaction with my card configured with Spend Management declined?
If your card is declined while making a purchase, it could be due to any of the following reasons:
- The card is locked, suspended, or inactive.
- The transaction exceeded the card’s spending limit set within Spend Management.
- The Spend Management card controls restricted the transaction.
- Suspected fraudulent activity.
- Incorrect card information was entered.
For more information regarding why a card may be declined, See: Why was my card declined?