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How do I remove users from my Spend Management account?

If you are a Spend Management account owner, admin, or department lead (available with Pro Plus), you can remove users from the Spend Management account by following these few steps: 

Note: Deleting a user is irreversible and will permanently delete the user. 

  1. Navigate to Users in the U.S. Bank Spend Management app.
  2. Search the users list and select the name of the user you want to remove.
  3. Select Delete user from the side menu.
  4. Confirm that you wish to delete the user as the user’s profile and any cards associated with them will be terminated as soon as you confirm.
  5. Click the Delete user button to permanently remove the user from Spend Management. 
  6. Review the pop-up window and click Delete user. This will confirm that you’re removing the selected user and any cards under their name.
  7. The next screen will confirm the Delete user action 

If you are on the Pro Plus Spend Management plan, you have the option to bulk remove users. For Pro Plus plans, the following steps are how to bulk delete users. 

  1. Navigate to Users in the U.S. Bank Spend Management app.
  2. Search the users list and click the checkbox to the left of the user(s) to remove.
  3. Select Remove users in the blue bulk action menu bar.
  4. Review and confirm that you wish to delete the selected users, as their user profiles and any cards associated with them will be terminated and permanently removed.
  5. Select Confirm and delete users.

A confirmation pop-up message will display and bring you back to the Users list.