KNOWLEDGE BASE
What is a registered cellular device and why do I have to have one?
A registered cellular device is a mobile device that uses cellular service, like a smartphone or iPad.
A registered cellular device (RCD) must be on your profile. It’s needed to use many of the features and services for digital banking. Those features include, but aren't limited to:
- Mobile app: Requires a RCD to access.
- Money movement services: Zelle, internal and external transfers, etc.
- My profile: Address or phone number changes, manage username and password.
- DIY services: Manage account alerts, manage Shared Access users, lock or unlock your card.
See also: What digital banking tools and features do you offer? and How do I establish a registered cellular device on my profile?