No, we don't offer new federal or private student loans. To learn more about what financial aid, see: Your financial aid guide: What are your options?

If you have existing student loans with us and have questions, give us a call at 800-242-1200*.

Servicemembers: If you need to speak with someone about a Servicemembers Civil Relief Act (SCRA) request, call our Military Service center at 800-934-9555*. International collect calls are also accepted at 513-277-5899. 

Military Banking page

​​​​​​​*We accept relay calls.