KNOWLEDGE BASE

How do I clear my browsing history, cache and cookies?

If for any reason you're having difficulties logging in to your online banking or you just want to clear your browsing data. We're here to help with that, follow the steps below for your browser.

Making sure your browser is up to date can also important. To check for updates, see: What browsers and operating systems do you support?

To clear browsing data in Google Chrome

  1. Open Chrome and click the Chrome menu icon located in the upper right corner.
  2. From the menu select Clear browsing data.
  3. In the new window you will be presented with a few options. The first option is to select a Time Range; select the following items from: All Time.
  4. All of the following boxes must be checked: Browsing history, Cookies and other site data, cached images and files.
  5. Click the button Clear data.

To clear browsing data in Firefox

  1. Find the Help menu and select Troubleshooting Information.
  2. Select Refresh Firefox in the top-right corner.
  3. Close and re-open the browser after using this option.

To clear browsing data in Edge

  1. Locate the 3 dots located in the upper right side of the browsing window.
  2. Select settings. In the search window type "browser."
  3. Scroll down to Clear browsing data, then select Choose what to clear.
  4. Choose All time from the Time range drop-down menu.
  5. Choose the Select Clear now.

To clear browsing data in Safari on a Mac

  1. Click the Safari button at the top left.
  2. Select History.
  3. Select Clear History and then click the Pop-up menu.
  4. Choose how far back you want your browsing history cleared.