Improve both customer service and staff efficiency.

See how our latest electronic billing solutions give your customers more ways to pay, which maximizes your ability to get paid on time. The solutions also allow you to apply cash faster and more accurately to improve cash flow.

Why you should automate your receivables.

Convenience

Make it easy for your customers to pay by offering convenient electronic payment options.

Speed

Get paid quickly to increase cash flow and decrease days sales outstanding (DSO).

Efficiency

Improve reconciliation and posting while reducing time and cost.

What is U.S. Bank eBill Service (EBPP)?

eBill Service is a cloud-based electronic bill presentment and payment solution that improves electronic receivables, reduces billing costs and meets customers’ changing payment needs.

What matters most is exceeding your customers’ expectations, while improving your billing processes. Watch how eBill Service enables customers to pay bills conveniently – how, when and where they want.

eBill Service offers choices for customers to make secure payments.

Drive digital adoption with multiple channels, payment types and frequency options all while improving overall customer satisfaction and retention.

Channels

  • Online and mobile payments
  • Pay-by-Text
  • Interactive Voice Response (IVR)
  • Client customer service

Payment types

  • Coming soon: Apple Pay® and Google Pay™
  • E-check
  • Credit cards

Frequency

  • One-time (guest payment)
  • Recurring
  • AutoPay

eBill Service has easy-to-use portals for your customers and teams.

Self-service portal for customers.

 

  • Make and schedule payments
  • Enroll in payment alerts and paperless billing.
  • View billing and payment history.
  • Use the 24/7 chatbot to get answers to questions.

Administrative portal for front- and back-office teams.

  • Make and schedule payments for customers.
  • View customer payment history to answer inquiries.
  • Consolidate payments, settlements and remittances from multiple sources.
  • Retrieve multiple robust reports.
  • Use U.S. Bank VantagePoint® to monitor payments and manage exceptions across U.S. Bank receivables types.
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Faster payments accelerate dollars and data.

Instant payments allow you to get money in the door and settle funds quicker.

Get answers to your electronic billing and eBill Service questions.

Digital payment and billing expertise from U.S. Bank

Woman talking on a cell phone and speaking with a customer service rep to pay a bill.

The future of consumer bill pay is real-time.

From faster delivery and settlement to increased transparency, here are four ways Request for Payments are changing consumer-to-business bill pay.

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The next consumer bill pay evolution means better business.

The bill payment hub of the future consolidates multiple payment types into one file for easier business management.

Two young women sitting on a bench, one looking at her phone and the other holding a credit card.

Improve government payments with electronic billing platforms.

State and local governments can use electronic billing to move citizens from standing in line to pay bills to paying them online.

Get expert help with digital and electronic payment solutions.

Find out how ebilling and digital payments can advance your business by speaking with a U.S. Bank team member about electronic bill payment and collecting payments online.

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Disclosures

Deposit products offered by U.S. Bank National Association. Member FDIC.

Eligibility requirements, restrictions and fees may apply. We use the strongest available 128-bit encryption to protect any information sent to or from our servers. The closed-lock icon in your browser lets you know that your information is being encrypted.

RTP® is a registered trademark of The Clearing House Payments Company LLC.

U.S. Bank VantagePoint® is a trademark of U.S. Bank National Association.

Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. For a list of compatible Apple Pay devices, see support.apple.com/km207105 this links opens in a new tab. Google Pay is a trademark of Google LLC. Samsung Pay is a trademark or registered trademark of Samsung Electronics Co. Ltd. Use only in accordance with law. App is downloadable from the Google Play™ store.