Hear from U.S. Bank Chairman and CEO Andy Cecere

“As a company, we have spent the past several years addressing the rapid and dynamic changes confronting our industry and the world at large. Many of the trends we anticipated in our strategic planning were exacerbated or accelerated due to the COVID-19 pandemic, and we saw a greater shift toward digital and holistic money movement solutions, as well as an increased demand for speed and convenience in banking. These evolving expectations and behavioral shifts toward digital capabilities continue for the industry."

Read more in our annual letter to shareholders

See how do-it-yourself meets do-it-together in our products.

A mobile app rated best for customer service

Our app earned more than 1 million 5-star reviews from customers.

Get the U.S. Bank Mobile App

A branch network with appointment scheduling

Our customers booked 1 million socially distanced appointments.

Find your local U.S. Bank

A voice assistant built for and with accessibility

Our accessibility team was key to its development.

Talk to the U.S. Bank Smart Assistant

A new strategy to better serve diverse communities

Our aim is to help close the racial wealth gap.

Dig into U.S. Bank Access Commitment

A suite of cards designed to meet customer needs

Our new card rewards ordering in and streaming.

Check out U.S. Bank Altitude Go

A robo-advisor with a human touch

U.S. Bancorp Investments tool includes access to financial advisors.

Learn about Automated Investor

Join us in shaping the future of banking.

Our employees come from all kinds of personal and professional backgrounds, and each person’s career path is a unique journey. The varied perspectives and empowered voices of our employees are our proudest strengths as an organization. Whether an employee is new to the workforce, an experienced professional or a proven leader, their voice makes us stronger as we continue to drive our customers’ experiences through digital innovation.

Explore careers at our company
Start of disclosure content

Disclosures

Investment products and services are:
Not a deposit • Not FDIC insured • May lose value • Not bank guaranteed • Not insured by any federal government agency

Loans and lines of credit are offered by U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member FDIC.

Investment and insurance products and services including annuities are available through U.S. Bancorp Investments, the marketing name for U.S. Bancorp Investments, Inc., member FINRA and SIPC, an investment adviser and a brokerage subsidiary of U.S. Bancorp and affiliate of U.S. Bank.