Disaster relief assistance

When disaster happens, we’re here to help.

Natural disasters and severe weather can bring unexpected difficulties and personal loss. Ease your financial burden and focus on your loved ones with help from our disaster relief assistance programs.

These services and digital banking tools can help you move money quickly, deal with an unexpected drop in income, explore mortgage repayment options and more.

People donating water for disaster relief assistance

Know your financial assistance options.

Learn what programs and protections you’re eligible for including suspending payments, setting up flexible payment plans and waiving late fees.

Call the disaster line at 888-287-7817, Monday through Friday 7 a.m. to 8 p.m., Saturday 8 a.m. to 2 p.m. CT.

Get property and mortgage relief.

See what property and mortgage assistance you may qualify for including forbearance programs and deferred payments.

Speak with a default counselor at 800-365-7900, Monday through Friday 7 a.m. to 8 p.m., Saturday 8 a.m. to 2 p.m. CT.

Get help with insurance.

After filing a claim with your insurance provider, we’ll ensure you get the funds you need to repair your property as soon as possible.

Talk to an insurance claims specialist at 855-205-6693, Monday through Friday 7 a.m. to 8 p.m. CT.

Find open locations and ATMs.

For everyone’s safety during extreme weather or a disaster, U.S. Bank branches and ATMs in affected areas may be closed or operating under limited hours. Check locations and hours near you, and call before you visit.

Access your accounts anytime, anywhere.

Our secure digital banking tools make managing your money quick and easy. See your balance and recent transactions, make a transfer, or send and receive money with access to Zelle^®.¹

Articles and tips

FireAid concert attendees pick up treats from the U.S. Bank Good Truck.

U.S. Bank joins FireAid LA in support of California.

Our sponsorship helped the benefit raise over $100 million to aid wildfire recovery and prevention efforts. (Photo credit: Jake West Photo)

Emergency financial assistance: Rebuilding after natural disasters strike

Learn how to navigate key resources to start the insurance process, get the funding you need and get back on your feet.

People looking over tips on how to avoid scams

Steps to protect yourself from scams

Find out what you can do to protect yourself from fraudsters during a vulnerable time.

Federal disaster relief resources

Disclosures

Footnote 1

To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Terms and conditions apply.

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Zelle^® and the Zelle^® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Deposit products are offered by U.S. Bank National Association. Member FDIC.

Equal Housing Lender