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DEALER FINANCE
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Frequently asked questions
Your most common forms and resources are available on Dealertrack and RouteOne. Or you can contact your local dealer representative.
U.S. Bank supports eContracting for retail finance contracts and loan agreements via Dealertrack or RouteOne. Please visit the portal of your preference to sign up today. eContracting for auto leasing isn’t currently supported, but email funding for retail finance contracts, loan agreements and lease agreements is available.
Delivery options include:
By fax:
Fax your package to 866-616-1770. Please use the Fax Funding Cover Letter in Dealertrack and RouteOne as the coversheet.
By email:
Email dealerfunding@usbank.com, including the application number and “Contract” in subject line.
By mail or courier:
FedEx only
U.S. Bank
Suite 2063
4054 Willow Lake Blvd
Memphis, TN 38153
U.S. mail and all other couriers
U.S. Bank
Suite 2063
3268 Progress Way
Wilmington, OH 45177-7700
The Funding Checklist Auto Retail Contract and Loan Agreement form and Funding Checklist Auto Lease form are required for funding. You can find these in the Forms section of Dealertrack or RouteOne.
Funding delay messages are available in Dealertrack or RouteOne and faxed to the number on your U.S. Bank dealer record. If you need additional information regarding the funding delay, please contact the U.S. Bank Dealer Help Desk at 800-374-4235.
Funding delay messages in Dealertrack and RouteOne include the appropriate fax number (866-616-1709) to send corrections to U.S. Bank. Please use the faxed copy of the Funding Correction Request as the coversheet or write the application number clearly on the submitted documentation.
Only the physical address of the customer’s home residence should be listed on the contract. If the mailing address is different (PO Box, etc.), the customer should complete the Address Information Form found on Dealertrack or RouteOne to communicate a mailing address request. For leases, the lessee will be taxed based upon the physical address as agreed to in the lease contract.
- Residual Guide – U.S. Bank CPO Residual Value Guide found on Dealertrack or RouteOne.
- Mileage Chart – U.S. Bank CPO Residual Value Guide found on Dealertrack or RouteOne.
- Like Invoice – Supplied by dealer.
Other Information
When submitting an application for a Certified Pre-Owned (CPO) lease vehicle, dealer should use the "Program" dropdown box within Dealertrack or RouteOne to indicate the application is a CPO Lease.
For specific vehicle eligibility requirements and other information, see the U.S. Bank CPO Residual Value Guide on Dealertrack or RouteOne.
For retail lien holders and leases (paper titles only), see Title Address Guide posted on Dealertrack or RouteOne for temporary address information during the Dealertrack Collateral Management conversion.
After the warranty/credit life cancellation is completed at the dealership, send the funds to the U.S. Bank address below for processing. Include the customer’s last name, effective date and complete VIN on the documentation for proper identification.
U.S. Bank
P.O. Box 2684
Oshkosh WI 54903
In U.S. Bank online banking: Log in and choose Bill payments from the main menu bar. Then, select Pay bills & U.S. Bank accounts from the dropdown menu that appears.
In the U.S. Bank Mobile App: Select Pay bills & transfer from the menu at the bottom of the Accounts dashboard. Then, select Pay a bill.
By mail: Customers will need to include their account number with the payment and send it to:
U.S. Bank
Attn: Payments
PO Box 790167
St. Louis, MO 63179 - 790167
Customers can contact U.S. Bank by calling 800-USBANKS (800-872-2657).
Note: Statements are sent approximately 20 days prior to payment due date.
For ACH transfers, it will take approximately 48 hours on average for funds to appear in your account. This can fluctuate, depending upon your financial institution. Deposits to U.S. Bank accounts post same day.
If you’re an RTP® Network eligible dealer, funds will be deposited in your account within minutes of completed contract package acceptance up to seven days a week, including holidays.
Adjustments to reserve amounts will be reflected on the next month-end statement. For auto dealers, the adjustment will be offset financially by the other activities on the statement.
Please refer to your Dealer Agreement Reserve Addendum for a definition of the reserve applied to your contract.
Contact 800-374-4235 to be connected with a local dealer representative.
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