KNOWLEDGE BASE
How do I stop collections calls or other account servicing calls?
Please contact us at one or more of the numbers listed below based on your product(s)/account type(s). We accept relay calls. We'll review your account to determine the cause, and help you find a solution. If you are looking for a customer service number that isn't listed, visit usbank.com and select Support in the upper-right corner of the page.
24-Hour Banking
Phone: 800-USBANKS (872-2625); open 24/7
- Auto lease
- Non-mortgage loan products
- Checking/Savings accounts
- Reserve lines of credit
- Manufactured housing chattel
Mortgage Servicing
Phone: 800-365-7772; open Monday through Friday from 7 a.m. to 8 p.m. CT, and Saturdays from 8 a.m. to 2 p.m.
- First mortgages only
Phone: 877-490-7827; open Monday through Friday from 7 a.m. to 8 p.m. CT
- Home equity lines of credit
- Home equity installment loans
- All mortgage accounts except first mortgages
Cardmember Service
Phone: 800-285-8585; open 24/7
- Personal credit cards
Phone: 866-485-4545; open 24/7
- Business credit cards