KNOWLEDGE BASE
How do I change my username?
You can change your username anytime using digital banking. Be aware, you cannot re-use previous usernames.
Usernames need to be 7-22 characters long and can be any combination of letters and numbers. Spaces and special characters are not allowed.
To update your username using online banking
- Select Profile & settings, then select Login preferences.
- Choose Edit within the "Username" tile.
- Enter your new username and re-enter it.
- Enter your current password and select Update username.
To update your username using the U.S. Bank Mobile App
- Open the main menu and select Profile & settings.
- Select Login preferences, then choose Change username.
- Enter your new username and re-enter it.
- Enter your current password and select Update username.
To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.