KNOWLEDGE BASE

How do I change my username?

You can change your username anytime using digital banking. Be aware, you cannot re-use previous usernames. 

Usernames need to be 7-22 characters long and can be any combination of letters and numbers. Spaces and special characters are not allowed.  

To update your username using online banking 

  1. Select Profile & settings, then select Login preferences
  2. Choose Edit within the "Username" tile.
  3. Enter your new username and re-enter it.
  4. Enter your current password and select Update username

To update your username using the U.S. Bank Mobile App 

  1. Open the main menu and select Profile & settings.
  2. Select Login preferences, then choose Change username.
  3. Enter your new username and re-enter it.
  4. Enter your current password and select Update username

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.