Welcome to the Charlotte NC Virtual Branch.
We’re a bank without walls.
Just make an appointment to meet one our dedicated virtual team members over the phone or online. See your banker through our video streaming and co-browsing technology.
Get one-on-one support.
Let’s meet to discuss your checking and savings accounts, home loans, business banking, investment management, credit cards and more.
Make an appointment
Create a financial plan for your future.
Meet with a wealth management professional.
Ready to start your wealth journey? Wealth management professionals from U.S Bank and our affiliates U.S. Bancorp Investments and U.S. Bancorp Advisors can help assess where you are financially and create a personalized plan that fits your goals.
Get answers to your homebuying questions today.
Connect with a mortgage loan officer.
Understand and navigate the home buying process. Our mortgage loan officers tailor solutions to your unique needs.
Bank when and where it’s convenient for you.
Bank when and where it’s convenient for you.
Open an account today. Manage and pay bills. It’s secure and easy. The U.S. Bank mobile app makes it simple to do all your banking, right here or wherever you go.
Banking that’s simple and convenient. Learn how.
We call ourselves a bank without walls. Connect with us virtually, online or over the phone, to complete your banking tasks. We’ll support you on your big and small decisions such as which credit card to open, how to bank online, getting a home loan and more.
When you book an appointment, you’ll select the date and time, the purpose of your visit and if you’d like to meet at the branch, over the phone or virtually. Additional services include:
- Online banking
- Setting up direct deposit
- Ordering debit cards
- Notarizing documents (appointment required)
- Mobile app help
- Opening a checking or savings account
- Transferring money and more
Here’s what you can do at most U.S. Bank ATMs, besides withdraw cash:
- Check your bank account balances
- Deposit cash and checks
- Transfer money between accounts
- Make payments
- Reset your card PIN
Contact customer service by following these steps:
- Log into your U.S. Bank account.
- Select Customer Service at the top of the dashboard.
- Call us, choose from the list of applicable departments.
- Select email us on the right side of the page in More options.
- Navigate to Common answers for additional information.
Visit the U.S. Bank branch locator and enter your current city, state or ZIP code.
You may also select Locations in the upper right corner of the U.S. Bank home page to start your search.
Explore branches and ATMs near you
Disclosures
Investment and insurance products and services including annuities are:
Not a deposit • Not FDIC insured • May lose value • Not bank guaranteed • Not insured by any federal government agency.U.S. Bank, U.S. Bancorp Investments, U.S. Bancorp Advisors and their representatives do not provide tax or legal advice. Each individual's tax and financial situation is unique. You should consult your tax and/or legal advisor for advice and information concerning your particular situation.
For U.S. Bancorp Investments:
For U.S. Bancorp Advisors:
For U.S. Bank:
U.S. Bank is not responsible for and does not guarantee the products, services or performance of U.S. Bancorp Investments, Inc or U.S. Bancorp Advisors LLC.
U.S. Bank does not offer insurance products but may refer you to an affiliated or third party insurance provider.
Mortgage, home equity and credit products are offered by U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member FDIC.
The creditor and issuer of U.S. Bank credit cards is U.S. Bank National Association, pursuant to separate licenses from Visa U.S.A. Inc., MasterCard International Inc. and American Express. American Express is a federally registered service mark of American Express.
Equal Housing Lender
