Basics & Benefits

What is one-time bill payment?

Payment to the biller that occurs once and does not get repeated automatically in the future. It's the opportunity to control when and how much you pay by initiating bill payments when you're ready. Visit the biller's Web site to review your bill before authorizing a Visa® transaction.

What is automatic bill payment?

Payment to the biller that can occur more than once. Such a payment can be set up to take place monthly. It can be set up for a set dollar amount or for the entire bill. Simply contact your billers once to set up automatic bill payments. Each month, payments will be automatically charged to your card, and you'll never have to worry about due dates or missed payments again.

What are the benefits of using this service?

Paying bills with your U.S. Bank Credit or Check Cards takes the hassle out of bill paying, and your payments post instantly. It saves you time and hassle compared to writing and mailing checks. Plus, if you have a rewards program linked to your card, you can earn rewards for bills you already pay.

Is this service secure?

With the U.S. Bank Zero Liability policy, you're not liable for fraudulent transactions or unauthorized use of your U.S. Bank Credit or Check Card, both online and offline.

Is there a fee?

U.S. Bank does not charge a fee for the convenience of bill payment, and many billers offer this option for free as well. Contact your billers directly to determine if they charge a fee for this service.

How do I know if a biller accepts Bill Pay?

On the Billeo Web site, you'll have access to hundreds of billers that accept U.S. Bank Credit or Check Cards for payment. Using Billeo's free online bill manager, you can permanently save a biller list and easily visit biller sites each month. Billeo will send you reminders for upcoming bills, remember and auto-fill your passwords and card information plus save your payment confirmation pages for future reference.

Getting Started

How can I pay my bills with a U.S. Bank Credit or Check Card?

To see if a biller participates, visit our directory at usbank.com/paymybills and from there, you can link directly to the biller's site. You must contact billers directly to pay a bill with your U.S. Bank Visa® Credit or Check Card.

Which billers accept U.S. Bank Credit or Check Card for bill payment?

Many national and local billers and service providers accept U.S. Bank Credit or Check Card for bill payment, including:

• Phone companies
• Cable/satellite TV providers
• Insurance companies
• Utility companies
• Security companies
• Newspapers
• Gyms
• And more

To see if a biller currently accepts U.S. Bank Credit or Check Card payments, visit our directory at usbank.com/paymybills. Billers are constantly being added to the list, so check back often.

What information might a biller request?

Each biller is different but they generally ask for the following information:

• Biller account number
• Credit or Check Card number
• Expiration date
• Date you want to be charged
• Amount you authorize to be charged (for one-time bill payment)

Have your bill with you before signing up to pay bills with U.S. Bank Credit or Check Card. Remember, bill pay transactions are secured by the U.S. Bank Zero Liability policy. You're not liable for fraudulent transactions or unauthorized use of your U.S. Bank Credit or Check Card, both online and offline.

Does the biller need to store my U.S. Bank Credit or Check Card information?

Some billers may allow you to use one-time bill pay without storing your card information. Contact your biller directly for further information.

When will my bills get paid?

With both automatic and one-time bill payments, you'll be able to select the best date to schedule your payment each month, ensuring your payments arrive before the due date. If you sign up for automatic bill payment, you should continue to pay your bills directly until your biller informs you that your automatic payment has been established.

After Establishing Bill Pay

What if my bill amount changes?

If you've established a one-time bill pay, you'll see the new bill amount before you pay. If you sign up for automatic bill pay, your card may be immediately billed for the amount due or other options may exist. Refer to your biller's sign-up process or contact them directly.

What if my U.S. Bank Credit or Check Card payment is late?

Your automatic bill payments should occur as scheduled, even if your credit and check card payment is late. Please refer to your official cardholder agreement or contact U.S. Bank at 800-US BANKS to verify how new charges are handled on late or delinquent accounts.

How do I stop or discontinue automatic bill payment?

Contact billers directly to cancel or discontinue any scheduled Automatic Bill Payment. Some billers require advance notice to discontinue automatic payments, so allow additional time for any changes to your payment service. You may also contact your local branch or customer service at 800-US BANKS to ensure that automatic payments to your biller are stopped in the future.

What if there is a payment discrepancy or I have other payment questions?

Please contact the biller directly to settle payment discrepancies or for other payment questions.