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Flex Your Right to Earn Rewards
Whether you prefer airline travel, merchandise, gift cards or statement credit, you'll have plenty of options when it's time to redeem.
To view the current rewards selection, login to U.S. Bank Internet Banking.
Air Travel Awards
FlexPerks Visa® award travel redemption is Powered by Travelocity® and offers an easy search and booking process based on date, destination and airline. With more than 150 airlines, you'll find many more flight and carrier options than you would on a single airline Web site.
You can even earn frequent flyer miles/points for your FlexPerks Visa award travel when you fly participating airlines. Just enter your airline frequent flyer number when requested as you book your flight.
How You Redeem
Online:
Offline:
- Call 888-229-8864 between 8:00 a.m. and 11:00 p.m. CST Monday through Friday and between 8:00 a.m. and 9:00 p.m. Saturday and Sunday
- Visit any U.S. Bank branch
Redeeming Award Travel
Award travel redemption is easy! Just enter your departure city, destination city and travel dates in the Travelocity search window.
View a sample flight search page.
When your search is complete, available flights are displayed along with the number of FlexPoints required to redeem a round trip ticket. View a sample search results page.
You can sort the results by airline, schedule, number of stops, points required and more. Standard airline taxes and fees are included in your redemption, so there are no surprises.
The dollar value of your award travel ticket is shown before you commit to redeem your FlexPoints, so you can ensure you're getting the best value for your FlexPoints.
Air travel award ticket redemption examples:
20,000 FlexPoints |
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Up to $400 ticket value |
30,000 FlexPoints |
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Up to $600 ticket value |
40,000 FlexPoints |
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Up to $800 ticket value |
50,000 FlexPoints |
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Up to $1,000 ticket value |
70,000 FlexPoints |
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Up to $1,400 ticket value |
100,000 FlexPoints |
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Up to $2,000 ticket value |
150,000 FlexPoints |
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Up to $3,000 ticket value |
225,000 FlexPoints |
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Up to $4,500 ticket value |
350,000 FlexPoints |
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Up to $7,000 ticket value |
500,000 FlexPoints |
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Up to $10,000 ticket value |
Hotel, Car Rental and Cruise Rewards
Redeem FlexPoints for other travel rewards with elite companies like these:
- Hotels include Fairmont Hotels & Resorts, Hyatt Hotels & Resorts®, Marriott® Hotels and The Ritz Carlton®1
- Car rental includes Avis®2, Budget®3 and Hertz4
- Cruise lines include Carnival Cruise Lines® and Royal Caribbean International®
Hotel, car rental and cruise redemption examples:
5,000 FlexPoints |
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$50 gift certificate |
10,000 FlexPoints |
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$100 gift certificate |
20,000 FlexPoints |
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$200 gift certificate |
30,000 FlexPoints |
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$300 gift certificate |
40,000 FlexPoints |
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$400 gift certificate |
50,000 FlexPoints |
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$500 gift certificate |
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The Ritz-Carlton is not a sponsor of this promotion. The Ritz-Carlton name and logo is a registered trademark of The Ritz-Carlton Hotel Company, L.L.C.
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Avis services will be based upon the regular Avis rates in effect at the time and location where you present the rental certificate. Renter must meet Avis age, driver and credit requirements. Certificates must be surrendered at time of rental check-out. Other terms and conditions, which are listed on the certificate, may apply. Please read the certificate upon receipt. For reservations, visit www.avis.com or call 800-331-1212 in the United States. Avis Flat dollar certificates (i.e. $25, $50 or $100 Certs) are a global product available at participating locations worldwide. Contact 888-439-0632 for Avis customer service inquiries.
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Budget services will be based upon the regular Budget rates in effect at the time and location where you present the rental certificate. Renter must meet Budget age, driver and credit requirements. Other terms and conditions, which are listed on the certificate, may apply. Please read the certificate upon receipt. For reservations, visit www.budget.com or call 800-527-0700 in the U.S. Budget Flat dollar certificates (i.e. $25, $50 or $100 Certs) are a global product and available at participating locations worldwide. Contact 800-826-3409 for Budget customer service inquiries.
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Call Hertz at 800-654-2210 to check participating locations and to make advance reservations. Renter must meet Hertz age, driver and credit qualifications in effect at time and place of rental. Please refer to voucher for additional terms and conditions. Hertz is not a sponsor of this promotion.
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Merchandise Rewards
Redeem FlexPoints for your choice of hundreds of items ranging from electronics and designer clothing to household goods and unique collector's items. You'll find merchandise from top brands like:
- Apple®
- Sony®
- North Face®
- Bose®
- Oakley®
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- Canon®
- Dell®
- Dyson®
- and more
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There's always a wide range of merchandise, and the selection changes frequently.
How You Redeem
Online:
- Login to U.S. Bank Internet Banking
- Select "REWARDS CENTER" in the left menu
- Select "View" next to your card name
Offline:
- Call 888-229-8864 between 8:00 a.m. and 11:00 p.m. CST Monday through Friday and between 8:00 a.m. and 9:00 p.m. Saturday and Sunday
- Visit any U.S. Bank branch
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The listed merchants are in no way affiliated with U.S. Bank nor are the listed merchants considered sponsors or co-sponsors of this program. Use of merchant names and/or logos are by permission of each respective merchant and all trademarks are the property of their respective owners. Terms and conditions are applied to gift cards/certificates. Please see the merchant's gift card/certificate/website for additional terms and conditions, which are subject to change at merchant's sole discretion, if permitted by law.
You may redeem FlexPoints earned in the Program for merchandise available through participating merchants under the then-current Program Rewards offering located at the FlexPerks Rewards Center. You may not use cash or anything other than FlexPoints earned with your account to acquire merchandise through the Program. All items are subject to availability; most orders will ship within 4 to 6 weeks from the date of redemption. All substitution offers at the time of redemption will be of equal or greater value.
FlexPoints for merchandise rewards are redeemed when merchandise is requested by cardmembers. All FlexPoint deductions will be made at the time of redemption. Returns on merchandise rewards are only accepted for merchandise that is damaged, defective or mis-shipped. Returns will be honored for equal exchanges. Merchandise returns should be returned to the merchant or other issuer(s) of the merchandise or as otherwise directed. U.S. Bank will not be responsible for handling returned merchandise. No FlexPoint credits will be accepted or issued. The manufacturer's warranty, if any, applies to all items offered. Merchandise may only be shipped to a street address within the United States; however, APO, FPO, and P.O. Boxes are not included. Due to weight restrictions some items may not be available to be shipped to Alaska and Hawaii. Only standard shipping is available for merchandise rewards. No express delivery.
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Gift Cards
Redeem FlexPoints for gift cards from leading merchants and use them to buy clothing, electronics, household goods and more. Choose from retailers like:
- Amazon.com® 1
- Best Buy® 2
- Borders® and Waldenbooks® 3
- Charity Choice
- Gap4
- The Home Depot® 5
- Land's End®
- L.L. Bean6
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- Macy's
- Office Depot®
- Pottery Barn® 7
- Saks Fifth Avenue
- Sears 8
- Starbucks Coffee 9
- and more
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Gift card availability, denominations and FlexPoint requirements vary by company.
How You Redeem
Online:
- Login to U.S. Bank Internet Banking
- Select "REWARDS CENTER" in the left menu
- Select "View" next to your card name
Offline:
- Call 888-229-8864 between 8:00 a.m. and 11:00 p.m. CST Monday through Friday and between 8:00 a.m. and 9:00 p.m. Saturday and Sunday
- Visit any U.S. Bank branch
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The listed merchants are in no way affiliated with U.S. Bank nor are the listed merchants considered sponsors or co-sponsors of this program. Use of merchant names and/or logos are by permission of each respective merchant and all trademarks are the property of their respective owners. Terms and conditions are applied to gift cards/certificates. Please see the merchant's gift card/certificate/Web site for additional terms and conditions, which are subject to change at merchant's sole discretion, if permitted by law.
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Amazon.com is not a sponsor of this promotion. Amazon, Amazon.com and the Amazon.com logo are trademarks of Amazon.com, Inc., or its affiliates. Amazon.com Gift Cards ("GCs") may be used only to purchase eligible goods on Amazon.com or its affiliated Web site Endless.com. GCs cannot be redeemed for purchases of gift certificates or cards, or for items from some third party sellers. GCs cannot be reloaded, resold, transferred for value, redeemed for cash, or applied to any other account. For complete GC terms and conditions, see Amazon.com. GCs are issued and © 2009 by ACI Gift Cards, Inc., a Washington company.
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BEST BUY® is not affiliated with U.S. Bank. Best Buy does not sponsor, endorse, approve or have any responsibility for this promotion. BEST BUY and the BEST BUY logo are trademarks of Best Buy Enterprise Services, Inc.
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Gift card is redeemable for retail merchandise only at U.S. Borders, Waldenbooks, and Brentano's stores and online at borders.com. Not valid for any used merchandise available online. Not returnable or redeemable for cash except where required by law. Lost, stolen, or damaged gift cards may be canceled and replaced with a new gift card in the amount of the then-remaining balance upon proof as required by Borders, Waldenbooks or Brentano's. © 2009 Borders Properties, Inc. FOR BALANCE INQUIRIES, CALL 877-728-4000. FOR STORE LOCATIONS AND CUSTOMER CARE, CALL 888-81-BOOKS(26657).
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Gap gift cards can be used at all Gap locations and online at Gap.com. Only 2 gift cards are redeemable per online transaction. Gap gift cards are redeemable for merchandise only and cannot be replaced if lost or stolen. For questions regarding Gap gift cards, please call 800-GAP-STYLE. If fulfilling with an Option's gift card use the following disclaimer: Options gift cards can be used at all Gap, Banana Republic, and Old Navy locations and online at Gap.com, BananaRepublic.com, OldNavy.com and Piperlime.com. Only 2 gift cards are redeemable per online transaction. Options gift cards are redeemable for merchandise only and cannot be replaced if lost or stolen. For questions regarding Options gift cards, please call 888-427-1111.
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The Home Depot® is not a sponsor of this promotion. U.S. Bank is not affiliated with The Home Depot®. The Home Depot® is a registered trademark of Homer TLC, Inc.
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U.S. Bank is not affiliated with L.L.Bean. L.L.Bean is not a sponsor or co-sponsor of this promotion. Please see back of gift card for terms and conditions of use. L.L.Bean is not liable for any claims related to this offer. L.L.Bean Gift Cards never expire and can be redeemed online at llbean.com, in retail stores or by calling 800-221-4221.
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Pottery Barn® is a registered trademark of Williams-Sonoma, Inc. Pottery Barn is not affiliated with U.S. Bank nor a sponsor of this promotion. Pottery Barn gift cards can be redeemed for purchases at Pottery Barn stores, catalogs, or online at www.potterybarn.com.
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Sears Holdings Management, Inc. participation is not an in-store offer and is not a sponsor of this promotion. Fulfillment of gift cards will be done through Maritz Inc. Gift cards are subject to all terms and conditions printed on the gift cards and are subject to change at Sears Holdings Management Corporation's discretion.
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Starbucks, the Starbucks logo and the Starbucks Card design are either trademarks or registered trademarks of Starbucks U.S. Brands, LLC. Starbucks is not a participating partner in nor sponsor of this offer.
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Statement Credit to Your Account
Want savings that go back into your account? Redeem your FlexPoints for statement credit by selecting “Cash Back” at the FlexPerks Rewards Center.
Statement credit examples:
5,000 FlexPoints |
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$50 statement credit |
10,000 FlexPoints |
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$100 statement credit |
15,000 FlexPoints |
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$150 statement credit |
20,000 FlexPoints |
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$200 statement credit |
Redemption options continue beyond $200 in $50 increments. Allow up to 10 weeks after redemption for the credit to appear in your account.
How You Redeem
Online:
- Login to U.S. Bank Internet Banking
- Select "REWARDS CENTER" in the left menu
- Select "View" next to your card name
Offline:
- Call 888-229-8864 between 8:00 a.m. and 11:00 p.m. CST Monday through Friday and between 8:00 a.m. and 9:00 p.m. Saturday and Sunday
- Visit any U.S. Bank branch
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Statement credit is issued via a credit to your account by accessing the FlexPerks Rewards Center when logged on to usbank.com. A credit will be applied to your account within one or two billing cycles for credit card statement credits
and 4 to 6 weeks for check card statement credits.
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